Our Story

Founded during the Great Depression, First American Bank has a proven history of flourishing even during economic adversity. In 2009, the bank celebrated 75 years helping their customers succeed.

First American Bank was chartered in Fort Dodge, Iowa, in 1934, and served the needs of that community for some 65 years before embarking on considerable growth to serve many other Iowa communities statewide.

In 2005, the bank purchased Pelican National Bank of Naples, Florida. Today, First American Bank operates from three southwest Florida communities in Lee and Collier counties: Naples, Ft. Myers and Cape Coral.

A new Naples facility opened in February 2009 at the intersection of Pine Ridge and Livingston. Pine Ridge now serves as First American Bank’s Florida headquarters.

First American Bank commercial and small business banking services are delivered by bankers with the experience to understand our clients’ business plans and personal banking needs. Decisions are made locally, with a sense of urgency that matches the mindset of the many business owners we serve.

We are proud to be able to offer the in-depth resources of larger regional and national banks, yet deliver our services through a statewide network of community banks that are in a position to recognize our customers on a personal basis. This ability to personally know our customer is a key element to the customer service we are determined to provide.

Increasingly, this recognition is also integral to the security of our customers. When we recognize by face — and usually by name — those who bank with us regularly, we are more likely to know banking patterns and can recognize when “things aren’t quite right”. This helps us not only provide wow service, but allows us to protect our customers from many scams.

Media Center

Media Inquiries:

     Corporate Marketing
     Ph 515-279-5421
     marketing@bankfirstamerican.com

Corporate Overview 

Careers

Is a Career at First American Bank Your Perfect Fit?

First American Bank is a premier privately-owned community bank with the vision to be the financial services provider of choice in the markets we serve. Owners of businesses large and small appreciate dealing with our banking professionals who understand their business plans and are ready to provide solutions, direction, and answers. Equally important, our customers value the unparalleled high touch service our employees provide across the board.

First American Bank also has the vision to be the employer of choice. 
High caliber personnel are attracted to our environment.  If you’re looking for an organization that empowers employees to make decisions, and If you value the flexibility of a privately-owned operation with a can-do approach, you may have found your company.

We can give our customers what they need, because we hire only the best. 
You will excel at First American Bank if you are customer-oriented…if you wish to continue learning, growing, and improving…and if you value being involved in an organization where you can make a difference.

If this sounds like what you’ve been looking for, please take a moment to explore the opportunities we have available:

First American Bank is an equal opportunity employer. We do not discriminate unlawfully on the basis of race, color, religion, gender, age, national origin, sexual orientation, gender identity, disability, status as a Vietnam era or special disabled veteran, or other protected class in our hiring, training, educational assistance, promotion, transfer, compensation, benefits, and other employment actions. 

Assistant Vice President, Bank Manager

Retail – Full-time – Salary

Under the direction of senior officers, oversees and coordinates retail banking services including deposit and loan products and customer service by performing the following duties personally or through subordinates.

Essential Duties and Responsibilities include the following.  Other duties may be assigned:  • Responsible for the day to day management of the bank and facility. • Responsible for the operational, procedural and compliance functions as they relate to day to day functions of the bank. • Directs personal bankers and provides appropriate support including establishing individual sales goals and training. • Develops and recommends plans for new customer relationships and expansion of existing customer relationships. • Reviews, processes, closes and administers loan proposals. • Interviews applicants and requests specified information for loan applications and cross sells other bank products and services. • Analyzes applicant financial status, credit, and property evaluation to determine feasibility of granting loan or submits application to credit analyst for verification and recommendation. • Corresponds with or interviews applicants or creditors to resolve questions regarding application information. • Approves loan within specified limits or refers loan to loan committee for approval. • Ensures loan documents are complete and accurate according to policy. • Analyzes operational reports and submits activity reports. • Analyzes potential loan markets to develop prospects for loans.

Education/Experience:  Bachelor's degree (B. A.) from four-year college or university; or three years related experience and/or training; or equivalent combination of education and experience.  Life and Health Insurance license preferred.  Becoming registered with the National Mortgage Licensing System will be required if handling mortgage loans.

Facilities / Grounds Maintenance

Facilities- Full-time – Hourly (summer only) 

Under the direction of the facilities manager, responsible for providing grounds and exterior property upkeep and maintenance at First American.

Essential Duties and Responsibilities include the following.  Other duties may be assigned:  • Performs grounds maintenance duties to include raking, mulching, watering/irrigating, pruning, weeding, aerating, shrubbery trimming, mowing, planting, seeding, and fertilizing. • Performs facilities maintenance duties to include cleaning, painting, power washing, and repairing various equipment or structures. • Assists Facilities Manager with day to day duties. • Reports to Facilities Manager issues with grounds, facilities or equipment.

Education/Experience:  Minimum three months of experience in facilities or grounds maintenance.  Must regularly life and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Financial Services Representative 

Retail - Full-time & Part-time – Hourly

Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties.

Essential Duties and Responsibilities include the following. Other duties may be assigned: • Seek to exceed customer service expectations. • Receives checks and cash for deposit, verifies amount, and examines checks for endorsements. • Cashes checks and pays out money after verification of signatures and customer balances. • Enters customers' transactions into computer to record transactions, and issues computer generated receipts. • Places holds on accounts for uncollected funds. • Orders daily supply of cash, and counts incoming cash. • Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen. • Explains, promotes, or sells products or services such as travelers checks, savings bonds, money orders, and cashier's checks. • Opens new accounts. • Removes deposits from, and counts and balances cash in, automated teller machines and night depository. • Accepts loan payments.

Education/Experience:  High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience. 

Financial Services Supervisor / Personal Banking Representative II

Retail – Full-time – Salary

Oversees teller operational functions and staff. Maintains records for all cash account balances.  Provides personalized banking services to financial institution customers.

Essential Duties and Responsibilities include the following.  Other duties may be assigned: 
Financial Services Supervisor duties:  • Recommends discipline, hiring, promotions, transfers and terminations of all assigned staff. Ensures proper approvals are received in advance. • Conducts performance evaluations and develops performance plans for all assigned staff. • Responsible for the appropriate on-the-job training and development of assigned staff to ensure continuity and performance with bank procedures. • Conducts regular staff meetings to review problems, policies, procedures and updates of teller and bank activities within the bank. • Develops, implements and maintains policies and procedures as they relate to assigned responsibilities. • Develops and implements goals for assigned areas. • Ensures compliance to governing regulations and bank policies and procedures (written, oral and/or prudent). • Accurately completes management and regulatory reports as required and/or requested. • Assists with regulatory, CPA and internal audits and examinations. Ensures they are completed with little or no criticism. • Analyzes and evaluates systems, job descriptions and people. Provides for the effective planning and coordination of activity and future needs of assigned areas of responsibility. • Coordinates and blends the functions, policies and procedures of assigned areas with the other departments of the bank. • Backs up Personal Bankers and Tellers by opening accounts, accepting loan payments, performing account maintenance, etc. • Manages the Financial Services Department functions and staff, ensuring the efficient utilization of personnel, equipment and space. • Coordinates the work flow and work schedules of all assigned areas.

Personal Banking Representative II duties:  • Ensures completeness of loan documentation on new account set-up. • Oversees timely closing and funding of loans. • Provides ongoing relationship servicing with current customers to maintain goodwill and gain additional business. • Informs and advises customers of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity. • Provides oversight, training and support to Personal Banking Representatives. • Responds to customer inquiries and requests regarding account. • Interviews applicant to obtain personal and financial data and fills out loan application. • Coordinates and assists back office personnel in resolving credit problems. • Promotes and cross-sells other establishment products and services as appropriate to customer requirements. • Handles non-sufficient funds account charges and returns. • Generates new business to assist in meeting establishment profitability goals. • Assists in planning and organizing bank-sponsored community events.

Associate’s degree (A. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Mortgage Loan Originator

Home Mortgage Department – Full-time – Non-exempt Salaried plus Commission

Originates or denies mortgage loans by performing the following duties. 

Essential Duties and Responsibilities include the following.  Other duties may be assigned: • Reviews and evaluates information on mortgage loan documents to determine if buyer, property, and loan conditions meet establishment and government standards. • Evaluates acceptability of loan to investors that buy real estate loans on secondary mortgage markets and ensures it meets product requirements. • Determines terms and acceptability of risk of prospective business. • Exemplifies outstanding sales ability. • Sets prices for prospective mortgage loan applicants. • Communicates loan status or requests additional information from customer. • Closes loan with customer and forwards all documentation to centralized loan processing. • Understands and follows Fair Credit, Regulation Z, ECOA, HUMDA regulations. • Maintains database on new and existing business. 

Education/Experience:  Bachelor's degree (B. A.) from four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Personal Banking Representative I

Retail– Full-time – Hourly

This position serves the bank’s retail banking customer base with financial products and services that help customers succeed.

Essential Duties and Responsibilities include the following.  Other duties may be assigned:  • Prepares and compiles new customer application and information to open new banking deposit accounts and IRAs.  • Participates in bank strategies to generate deposit deposits in accordance with bank goals. • Evaluates needs of potential retail customers and offers appropriate financial products and services. Promotes and cross-sells other banking, mortgage, and wealth management products and services as appropriate to customer requirements. • Keeps clients informed of status or enhancements to account, and works to resolve any account issues. • Responds in a timely, professional, and confidential manner to client account inquiries and questions. • Proactively addresses account risk management issues and negative account activity.  • Responsible for compliant account opening process for deposit accounts, including complete client on-boarding experience. • Provides ongoing service to current customers to build goodwill and gain additional business. • Participates in bank sales planning tactics to drive new business. • Keeps account holders informed of any issues with account. Addresses any negative account activity in a professional and proactive manner.

Education/Experience:  Associate's degree (A. A.) or equivalent from two-year college or technical school; plus six months to one year related experience and/or training; or equivalent combination of education, experience, and sales ability.

Personal Banking Representative I / Financial Services Representative

Retail – Full-time – Hourly

Provides personalized banking services to financial institution customers. Receives and pays out money, and keeps records of money and negotiable instruments involved in financial transactions by performing the following duties.

Essential Duties and Responsibilities (Other duties may be assigned):  • Evaluates needs of potential customers and offers appropriate financial products and services.  • Prepares and compiles new customer application and information to open new accounts and IRAs. • Ensures completeness of loan documentation on new account set-up. • Oversees timely closing and funding of loans. • Provides ongoing relationship servicing with current customers to maintain goodwill and gain additional business.  • Informs and advises customers of status or enhancements to current account productivity, and suggests resolution on account disputes and other account activity.  • Responds to customer inquiries and requests regarding account.  • Coordinates and assists back office personnel in resolving credit problems.  • Promotes and cross-sells other establishment products and services as appropriate to customer requirements.  • Handles non-sufficient funds account charges and returns.  • Generates new business to assist in meeting establishment profitability goals.  • Seek to exceed customer service expectations.  • Receives checks and cash for deposit, verifies amount, and examines checks for endorsements.  • Cashes checks and pays out money after verification of signatures and customer balances.  • Enters customers' transactions into computer to record transactions, and issues computer generated receipts.  • Places holds on accounts for uncollected funds.  • Orders daily supply of cash, and counts incoming cash.  • Balances currency, coin, and checks in cash drawer at end of shift and compares totaled amounts with data displayed on computer screen.  • Explains, promotes, or sells products or services such as travelers checks, savings bonds, money orders, and cashier's checks.  • Opens new accounts.  • Removes deposits from, and counts and balances cash in, automated teller machines and night depository.  • Accepts loan payments.

Education/Experience:  Associate's degree (A. A.) or equivalent from two-year college or technical school; plus six months to one year related experience and/or training; or equivalent combination of education, experience, and sales ability.

Vice President / Agricultural Banker

Community Banking – Full-time – Salary

Provides agricultural banking services to financial institution customers.

Essential Duties and Responsibilities include the following. Other duties may be assigned. • Responsible for management of assigned agricultural loan portfolio. • Counsel agricultural clients with borrowing needs. • Seek to exceed client service expectations. • Promote a favorable image of First American Bank through involvement in community activities. • Evaluate and approve customer loan requests. • Negotiate credit terms, such as costs, loan repayment methods and collateral specifications. • Analyze the credit history of applicants and determine their loan repayment capabilities. • Develop new customer prospects and business for First American Bank. • Actively call on existing and prospective customers. • Handle collection of past due loans within assigned loan portfolio. • Review new laws and regulations that influence business lending within the financial institution to keep current with all legal requirements. • Attends and/or makes presentations and recommendations to bank’s loan committee. • Ensures loan agreements are complete and accurate according to policy. • Assures timely loan closing and funding activities. • Make collateral field inspections. • Advises loan manager of external factors that may affect establishment lending policies, such as new or revised legislation and regulations. Recommends and implements appropriate changes to establishment policies and procedures. • Promotes and cross-sells other establishment products and services as appropriate to customer requirements.

Education/Experience:  Bachelor's degree (B. A.) from four-year college or university; plus two or more years related experience and/or training; or equivalent combination of education and experience.

 

How to Apply:
Click here for Employment Application. Print, complete and email, fax, send or drop the application off at your local branch office along with your resume.  Click here for branch locations.

Email:  Human Resources
Fax:  (515) 956-3157
Address:  First American Bank
c/o Human Resources
1530 South Duff Avenue
Ames, IA 50010

First American Bank offers competitive compensation and benefit packages.  

Our mission? Helping People Succeed-- including each and every First American Bank employee.





Contact Us

If you have questions regarding transactions specific to your bank account(s), please do not send these inquiries by email. Please call your local First American Bank; branch telephone numbers can be found on the Locations page of our website.

For your convenience, we invite you to complete this form and click the submit button to share general questions, comments or concerns.

Please be aware email is an unsecured method of communication; you should never disclose personal information, such as Social Security numbers, account numbers, passwords, personal identification numbers (PINs) or financial information in an email.

For a Lost or Stolen debit card, click here.

For bill pay inquiries, call CheckFree Customer Service at 866.820.0079; available seven days a week from 6:00 am to 12:00 am CST.