Our Story

Founded during the Great Depression, First American Bank has a proven history of flourishing even during economic adversity. In 2009, the bank celebrated 75 years helping their customers succeed.

First American Bank was chartered in Fort Dodge, Iowa, in 1934, and served the needs of that community for some 65 years before embarking on considerable growth to serve many other Iowa communities statewide.

In 2005, the bank purchased Pelican National Bank of Naples, Florida. Today, First American Bank operates from three southwest Florida communities in Lee and Collier counties: Naples, Ft. Myers and Cape Coral.

A new Naples facility opened in February 2009 at the intersection of Pine Ridge and Livingston. Pine Ridge now serves as First American Bank’s Florida headquarters.

First American Bank commercial and small business banking services are delivered by bankers with the experience to understand our clients’ business plans and personal banking needs. Decisions are made locally, with a sense of urgency that matches the mindset of the many business owners we serve.

We are proud to be able to offer the in-depth resources of larger regional and national banks, yet deliver our services through a statewide network of community banks that are in a position to recognize our customers on a personal basis. This ability to personally know our customer is a key element to the customer service we are determined to provide.

Increasingly, this recognition is also integral to the security of our customers. When we recognize by face — and usually by name — those who bank with us regularly, we are more likely to know banking patterns and can recognize when “things aren’t quite right”. This helps us not only provide wow service, but allows us to protect our customers from many scams.

Media Center

Media Inquiries:

     Corporate Marketing
     Ph 515-279-5421
     marketing@bankfirstamerican.com

Corporate Overview 

Careers

Is a Career at First American Bank Your Perfect Fit?

First American Bank is a premier privately-owned community bank with the vision to be the financial services provider of choice in the markets we serve. Owners of businesses large and small appreciate dealing with our banking professionals who understand their business plans and are ready to provide solutions, direction, and answers. Equally important, our customers value the unparalleled high touch service our employees provide across the board.

First American Bank also has the vision to be the employer of choice. 
High caliber personnel are attracted to our environment.  If you’re looking for an organization that empowers employees to make decisions, and If you value the flexibility of a privately-owned operation with a can-do approach, you may have found your company.

We can give our customers what they need, because we hire only the best. 
You will excel at First American Bank if you are customer-oriented…if you wish to continue learning, growing, and improving…and if you value being involved in an organization where you can make a difference.

If this sounds like what you’ve been looking for, please take a moment to explore the opportunities we have available:

First American Bank is an equal opportunity employer. We do not discriminate unlawfully on the basis of race, color, religion, gender, age, national origin, sexual orientation, gender identity, disability, status as a Vietnam era or special disabled veteran, or other protected class in our hiring, training, educational assistance, promotion, transfer, compensation, benefits, and other employment actions. 

Mortgage Loan Originator

Home Mortgage Department – Full-time – Non-exempt Salaried plus Commissions

Originates or denies mortgage loans. Reviews and evaluates information on mortgage loan documents to determine if buyer, property and loan conditions meet establishment and government standards. Evaluates acceptability of loan to t buy real estate loans on secondary mortgage markets and ensures it meets product requirements. Determines terms and acceptability of risk of prospective business.

Candidates must have a bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience.

Financial Services Representative 

Retail Department – Full-time – Hourly

Exceeds customer service expectations while receiving and paying out money, keep records of money and negotiable instruments and explain, promote or sell products/services such as travelers checks, savings bonds, money orders and cashier's checks. Other duties assigned.  

Candidates must have a high school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Financial Services Representative 

Retail Department – Part-time – Hourly

Exceeds customer service expectations while receiving and paying out money, keep records of money and negotiable instruments and explain, promote or sell products/services such as travelers checks, savings bonds, money orders and cashier's checks. Other duties assigned.  

Candidates must have a high school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.

Application & Computer Operations Support

Technology Department – Full-time – Salary

Provides assistance with application support and computer operations in all daily procedures and new installations.  Establishes and maintains mainframe users, user environment and directories.  Train users on software and equipment usage. Respond to the needs and questions of mainframe users concerning their access to resources on the systems and the operation of various Fiserv software programs. Implementing application and system software upgrades.  Serve as technical liaison on new Fiserv releases or other software packages.  Support system administration duties at the mainframe and server level.  Coordinate and performs the systems and functional testing of business applications and supporting operating systems.  Provide on-call and technical support to operations and system administrators.  Other duties assigned.   

Candidates must have a Bachelor's degree from four-year college or university; or one to three years related experience and/or training; or equivalent combination of education and experience.

Banking Operations Director

Deposit Operations – Full-time – Salary

Responsible for directing all activities related to Deposit Operations, Commercial Cash Management Services, Commercial Lockbox and Wire Department. Serves as the contact for the Federal Reserve. Serves as ACH contact and coordinator. Assigns work duties and examines work for quality, efficiency, conformance to policies and procedures. Provides and supervises call center support for commercial bank staffs and commercial customers. Reviews production and operating reports and directs the resolution of operational problems to ensure minimum costs, efficiencies and prevent operational delays. Other duties assigned.

Candidates must have a Bachelor's degree (B. A.) from four-year college or university and five years related experience and/or training; or equivalent combination of education and experience.  Prior experience managing a department and groups of people required.  Bank Operations experience preferred.

Centralized Credit – Full-time – Salary

Demonstrates proficiency in the analysis of credit data to estimate the degree of risk involved in extending credit or lending money to firms or individuals and the ability to support department management functions. Spreads and analyzes financial statements supplied by customers and potential customers – sources of financial statements include accountant prepared financials, corporate tax returns, company prepared financials, personal financial statements and/or personal tax returns. Prepares loan applications, credit modifications, and loan extensions for commercial relationships with aggregate exposure greater than $150,000.  Interacts with relationship managers in developing credit requests to be presented to loan committee and/or final approval. Other duties assigned.

Candidates must have a four-year degree from a college or university in accounting, finance or business with strong financial analysis, computer and communication skills, plus two years commercial underwriting experience; or equivalent combination of education and experience.  

Centralized Credit – Full-time – Salary

Provide support to the VP/Commercial Underwriting Manager by overseeing a commercial underwriting team, supervising credit analyst staff, and enforcing credit administration policies and procedures. Oversees a team of credit analysts to ensure accurate, thorough, and consistent credit reviews are completed on a timely basis through the development of objectives and boundaries of credit analyst group.  Monitors and manages the department’s workload via the inventory report including the monitoring of incoming requests, assignment of reports to department staff, and preparation of productivity reports. Spreads and analyzes financial statements supplied by customers and potential customers – sources of financial statements include accountant prepared financials, corporate tax returns, company prepared financials, personal financial statements and/or personal tax returns. Other duties assigned.

Candidates must have a four-year degree from a college or university in accounting, finance or business with strong financial analysis, computer and communication skills, plus five or more years of commercial underwriting experience; or equivalent combination of education and experience.     

Appraisal Review Manager 

Centralized Credit – Full-time – Salary

Reviews all ordered appraisals for quality and adherence to regulatory requirements, Bank policy, and Uniform Standards of Professional Appraisal Practice (USPAP) requirements. Coordinates with appraisers for any necessary corrections or clarifications needed as a result of deficiencies noted during the review. Engages third party appraisal review for large, complex, or specific-use real estate properties. Conducts due diligence on potential new appraisers, approves appraisers for the Bank’s Approved Certified Appraisers List, and conducts annual review of approved appraisers. Other duties assigned.

Candidates must have a four-year degree from a college or university, or comparable experience specific to real estate appraisals. Seven years of real estate appraisal experience and five years of commercial real estate experience. State Certified Appraiser license required.

Vice President, Wealth Management Administration & Compliance 

Wealth Management – Full-time – Salary

Oversees adherence of the Wealth Management Group’s policies and procedures to federal and state laws and regulations. Directs activities for Private Client Administration and Wealth Management Compliance groups. Responsible for overall direction & activities of wealth management operations. Assigns work priorities, develops strategic direction, oversees staffing and prepares budgets for operations function. Responsible for the overall direction of assigned wealth management compliance and audit program. Examines Wealth Management policies, procedures, and practices to ensure compliance with laws and regulations in preparation for exams. Designs and implements workflow between Wealth Management departments. Responsible for private client & employee benefits administration staff and activities. Plans, assigns and directs work activities. Primary contact for Account Administrators for all securities and operations issues. Other duties assigned.

Candidates must have a Bachelor's degree (B. A.) from four-year college or university required. A JD or CPA designation preferred. Five to seven years experience required in trust administration, wealth management operations, and/or trust compliance. Candidates with experience in all three areas preferred. CSOP and CFIRS certifications or equivalent experience and knowledge of trust processing systems required. 

Account Administrator / Investment Analyst

Wealth Management – Full-time – Salary

Coordinates activities with the Wealth Advisor/Trust Officer relative to managing client relationships including creating and administering investment management accounts, personal trust accounts and IRA accounts in accordance with the terms of the relationship. Under the direction of the President of Wealth Management, analyzes financial information to prepare investment proposals, investment performance numbers, marketing information and make investment recommendations. Coordinates activities relative to managing client relationships including creating and administering investment management accounts, personal trust accounts and IRA accounts in accordance with the terms of the relationship. Other duties assigned.

Candidates must have a Bachelor's degree (B. A.) from four-year college or university; or four to six years related experience and/or training; or equivalent combination of education and experience. Trust administration or investment analytical designations useful. 

Vice President / Private Wealth Advisor

Wealth Management Department – Full-time – Salary

Private banking is much more than traditional banking services of deposits and loans. It is about providing the personal one-to-one services that are essential after a certain level of wealth. It is about finding creative solutions to complicated situations to help affluent individuals and their families to manage their wealth today, and develop new sources of wealth for future generations. Selected candidate will be responsible for managing customer relationships, consulting and directing customers to company specialists for advice and implementation (e.g. mortgage, credit, investment management, brokerage, insurance, estate planning), ensuring each client has a completed profile and accounts are properly maintained and serviced, and acting as a liaison and primary client contact for appropriate investment and fiduciary clients. Other duties assigned.

Candidates must have a Bachelor's degree from a four-year college or university; or five years related experience and/or training; or equivalent combination of education and experience.

Click here for Employment Application. Print, complete and email, fax, send or drop the application off at your local branch office along with your resume.  Click here for branch locations.

Email:  Human Resources
Fax:  (515) 956-3157
Address:  First American Bank
c/o Human Resources
1530 South Duff Avenue
Ames, IA 50010

First American Bank offers competitive compensation and benefit packages.  

Our mission? Helping People Succeed-- including each and every First American Bank employee.

Contact Us

If you have questions regarding transactions specific to your bank account(s), please do not send these inquiries by email. Please call your local First American Bank; branch telephone numbers can be found on the Locations page of our website.

For your convenience, we invite you to complete this form and click the submit button to share general questions, comments or concerns.

Please be aware email is an unsecured method of communication; you should never disclose personal information, such as Social Security numbers, account numbers, passwords, personal identification numbers (PINs) or financial information in an email.

For a Lost or Stolen debit card, click here.

For bill pay inquiries, call CheckFree Customer Service at 866.820.0079; available seven days a week from 6:00 am to 12:00 am CST.