We want to earn your loyalty with quality and value. That includes keeping you informed and up-to-date on what's happening at your First American Bank and in the financial service industry.
Target Debit/Credit Card Breach
- First American Bank received notice that Target Corporation experienced a data breach impacting credit, debit and Target cards.
How has First American Bank responded?
First American Bank is committed to keeping your account safe and took the following steps:
- First American Bank immediately increased monitoring for fraudulent activity.
- First American Bank identified and sent letters to all impacted customers detailing the issue and indicating debit cards would be reissued.
- First American Bank closed all compromised debit cards January 28, 2014.
Recommended security measures:
- We recommend that you review your debit and/or credit card account activity and statements frequently. To monitor transactions on your account, please log into your online banking account at www.bankfirstamerican.com. Immediately, notify your local branch office of any unauthorized or suspicious activity you discover.
- Enroll in alert notifications from online banking and Shazam Bolt$. Contact your banker for more information on the enrollment process.
Debit Card Scam Alert
We have been alerted of a recent scam involving debit cards and cell phone texts. If you receive a text on your cell phone with a message indicating "Your Attention is Needed", be cautious. The text then may proceed to say that you need to call a telephone number, which is provided. An automated line will ask you to enter your 16 digit card number. If you do that, then the response will be "the problem is now resolved".
These texts are likely scams. They appear to be coming from email@example.com. If you get such a call on your cell phone, report it to your cell phone service provider.
Protect yourself from credit and debit card fraud
Use of credit and debit cards as a method of payment in stores and online is growing in popularity. Unfortunately, the risk of fraud is also increasing.
Your bank is your first and most important resource if you discover your debit card has been lost or stolen, or when you find unexplained transactions on your statements.
Click here for steps you should take if your debit card is lost or stolen. You will also find helpful tips on traveling with debit cards.
What else can you do to protect yourself from credit/debit card fraud?
- Sign your card as soon as you activate it — or write "See ID".
- Cut up expired cards before disposing of them.
- Carry only cards you plan to use; store others in a secure place.
- Keep your eye on your card during transactions; get your card back as soon as possible.
- Record card numbers, expiration dates and issuing company's phone number and address; keep in a secure place.
- Open statements promptly and reconcile with receipts.
- Shred statements and receipts when no longer needed.
- Report any quesionable charges promptly, in writing, to the card issuer.
- Void incorrect receipts; destroy carbons.
- Notify card companies, in advance, of any change in address.
What actions should you avoid?
- Do not lend your card.
- Do not reveal your PIN to anyone.
- Do not write your PIN on your debit card or keep it in your purse, wallet or with your card.
- Do not give out your account number over the phone or online unless you are contacting a company you know is reputable. If you have questions about a company, check it out with your local consumer protection office or Better Business Bureau.
- Do not respond to unsolicited emails or callers requesting account information verification. Your bank and credit card company know this information and would not need to ask you to verify it.
- Do not leave cards or receipts lying around.
- Do not sign a blank receipt. When you sign a receipt, draw a line through any blank spaces above the total.
- Do not write your account number on a postcard or the outside of an envelope.
Visit our Security Center for additional fraud alerts and what you can do to protect yourself.
Who pays for FDIC insurance?
FDIC Insurance is provided at no cost to the bank customer. The FDIC does not receive funds from federal taxes or any government entity. Who pays for this FDIC insurance? The FDIC is funded by the banks they insure. Learn more.
FDIC standard deposit insurance coverage amount of $250,000 made permanent
Click here for more details.