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ATM/Debit Cards

Today, automated teller banking is a very convenient part of our lives. You see ATMs nearly everywhere, and for good reason: people like to use them and enjoy “do it now” convenience.

  • Your First American Bank ATM/Debit card is free with your Relationship Checking or Club Checking Account — just $1.50 per month with a Regular/Interest Checking or Free Checking Account.
  • With your card, you have unlimited, free ATM/debit transaction access. (While you won’t be charged any usage fees by First American, you may be charged a fee by the owner of the ATM that you use.)

However, First American Bank is a member of the Privileged Status Network, and ATM machines with this symbol will not charge you a fee.

Also, in Florida, ATM transactions in all Publix store machines are fee-free.

                    

IF YOUR CARD IS LOST OR STOLEN:

During business hours, immediately call your First American Bank location.

After hours, call Shazam at 1.800.383.8000 — then notify your First American Bank location the next business day.

Traveling With Your Debit Card

Click here to print a wallet-sized card reminder of important steps to take.

  • If you plan to use your debit card while traveling, we recommend alerting your local First American banker prior to departure. This information does not mean that your debit card may not be blocked for security purposes. But, having that information available may help us if Shazam is unable to reach you and we must make a decision about your debit card.
  • Double check the telephone numbers on file at your First American Bank. We rely on accurate telephone information in the event either we or Shazam need to call you to verify transactions. If your telephone numbers are incorrect, and we cannot reach you, your card  may be blocked for your protection. This can create difficulty, especially if you are far from home.
  • In the event your card is blocked for security purposes, either at home or away, simply call Shazam’s fraud department’s toll-free direct dial: 1-866-508-2693. If a questionable purchase should be flagged, they will be able to reactivate your card immediately upon receiving your verified authorization.

    You may also use the Shazam number printed on the back of your debit card—but please remember to request the fraud department.

    Should you prefer, during banking hours, you can also call your First American Bank to approve the transactions in question; we can contact Shazam for you to unblock your card.
  • Always carry an alternate payment method. We will do all in our power to help you when you run into payment difficulties, but having multiple options for payment at all times is a wise idea, especially when traveling.

Click here to learn about added protection for your ATM/debit card.